Refund Policy for PullGenius

Last Updated: 9/28/2024

1. NO REFUND POLICY

PullGenius operates on a strict no-refund policy for our PRO and Enterprise plans. We encourage all users to thoroughly evaluate our service through our comprehensive 7-day free trial before making a purchase decision.

2. FREE TRIAL PERIOD

Before subscribing to our paid plans, we offer:

  • A 7-day free trial period with access to core features
  • No credit card required during the trial period
  • Ability to test all essential functionalities
  • Option to cancel at any time during the trial with no obligations

3. SUBSCRIPTION PAYMENTS

Please note the following regarding our subscription payments:

  • All purchases are final and non-refundable
  • Subscription fees are charged at the beginning of each billing cycle
  • You can cancel your subscription at any time to prevent future charges
  • Cancellation will take effect at the end of the current billing period

4. CANCELLATION

You may cancel your subscription at any time through:

  • Your account dashboard
  • Contacting our support team
  • Following the cancellation instructions in your subscription confirmation email

5. EXCEPTIONAL CIRCUMSTANCES

While we maintain a no-refund policy, we may consider exceptions in cases of:

  • Technical issues preventing service access for extended periods
  • Fraudulent use of your payment method
  • Legal requirements in your jurisdiction

6. CONTACT US

For any questions about our refund policy or subscription services, please contact us at:

Email: support@pullgenius.ai
PullGenius.ai
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