Refund Policy for PullGenius
Last Updated: 9/28/2024
1. NO REFUND POLICY
PullGenius operates on a strict no-refund policy for our PRO and Enterprise plans. We encourage all users to thoroughly evaluate our service through our comprehensive 7-day free trial before making a purchase decision.
2. FREE TRIAL PERIOD
Before subscribing to our paid plans, we offer:
- A 7-day free trial period with access to core features
- No credit card required during the trial period
- Ability to test all essential functionalities
- Option to cancel at any time during the trial with no obligations
3. SUBSCRIPTION PAYMENTS
Please note the following regarding our subscription payments:
- All purchases are final and non-refundable
- Subscription fees are charged at the beginning of each billing cycle
- You can cancel your subscription at any time to prevent future charges
- Cancellation will take effect at the end of the current billing period
4. CANCELLATION
You may cancel your subscription at any time through:
- Your account dashboard
- Contacting our support team
- Following the cancellation instructions in your subscription confirmation email
5. EXCEPTIONAL CIRCUMSTANCES
While we maintain a no-refund policy, we may consider exceptions in cases of:
- Technical issues preventing service access for extended periods
- Fraudulent use of your payment method
- Legal requirements in your jurisdiction
6. CONTACT US
For any questions about our refund policy or subscription services, please contact us at:
Email: support@pullgenius.ai
PullGenius.ai
Made with ❤️ from India